At guguluza, we strive to provide you with the best shopping experience, including hassle-free shipping. Please read our shipping policy carefully to understand the details of our shipping process.
Shipping Rates:
-
Orders with a total value ranging from US$0.00 to US$49.99 will incur a flat shipping fee of US$9.99.
-
Orders with a total value ranging from US$50.00 to US$99.99 will incur a flat shipping fee of US$6.99.
-
Orders with a total value of US$99.99 and above qualify for free shipping. The shipping fee will be waived for these orders.
Please note that the above shipping rates apply to standard shipping only.Shipping costs may vary for certain countries.
Shipping Timeframes:
Once your payment is received, your order will proceed through the following two stages of processing:
-
Order Processing (1-3 Working Days): We take great care to ensure that each order is processed promptly and accurately. This stage typically takes 1-3 working days to complete.
-
Standard Shipping (5-20 Days EXCEPT HOLIDAYS): After your order has been processed, it will be shipped out via standard shipping. Please note that due to high demand, delivery times are currently taking around 5-20 business days. We apologize for any inconvenience caused by the longer international transportation timeframes.
Please be aware that the estimated delivery times are excluding holidays and may vary depending on your location and other unforeseen circumstances. We appreciate your patience and understanding.
Order Tracking:
Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can easily monitor the progress of your shipment by visiting our website or using the tracking service provided by the shipping carrier.
Contact Us:
At guguluza, we value our customers and are committed to delivering your items to you as soon as possible. If you have any questions or concerns regarding your order, please do not hesitate to contact us at service@guguluza.com. Our dedicated customer support team will do their best to provide you with the information you need and resolve any issues that may arise.
Thank you for choosing guguluza as your shopping destination. We appreciate your trust in us and look forward to serving you.